About the Product:
Metal: Solid 925 Sterling Silver
Stones: Cubic Zirconia
Grade: AAAAA
Cut: Excellent
Clarity: Excellent
Why Buy from Adastra?
1. The USA patented 925 Sterling Silver, making each creation last for decades.
2. Each of our products is skin-friendly and eco-friendly. It does NOT contain nickel, cadmium, or lead.
3. AAAAA grade cubic zirconia stones with natural diamond dust coat gives strength and everlasting sparkle.
4. We can customize your dream jewelry in any size, stone color, and metal color.
5. We follow traditional jewelry-making styles to give optimum results and the highest quality.
What has changed in Shipping during the Pandemic?
Generally, Adastra product once shipped, reaches 5 to 7days for Express and 15 to 20 days in Economic.
However, during the pandemic, a certain state, country, and export regulations keep changing and we cannot guarantee the exact shipping date or time for the product.
We believe in keeping our buyers updated and serve them to our optimum potential.
So how can you know when your beautiful piece will arrive?
1. Check the exact handling time in each product to know when they can be shipped.
2. Check with your customs for any delays.
3. Check if there are any delays within your state or country.
Are the custom duties, taxes, and VAT pre-paid?
Unfortunately, we cannot pre-pay custom duty, taxes, or VAT for your country. Please find out the relevant charges before ordering. If you are unsure, kindly reach out to us and we will be able to help you to our best of our ability.
What to do if you do not know the ring size?
1. A US Ring size 7 for women and 9 for men is the general norm.
2. You could always visit several websites to find out the ring size chart including our own.
3. Reach out to our executive and they will be able to help you to the best of the ability.
How can we ensure a smooth transaction?
We know youve worked very hard to earn the money to buy this jewelry. We would not want you to be unhappy with what you receive. Here is something simple you can do to ensure a smooth transaction.
1. Please ask all the questions before ordering
2. If you have a specific date you need the jewelry by, please let us know.
3. Please understand customized products cannot be returned for refund or replacement.
What is your Return or Replacement Policy?
1. We have 30 days no-questions-asked return policy.
However, please read the following carefully before placing the order.
2. All returns must be with original packaging, tags, and invoice.
3. All returns eligible for a refund cannot be used, damaged, or altered in any way.
4. Customized products cannot be returned for refund or replacement.
5. Under no circumstances will custom duty or taxes will be refunded to the buyer.
We wish you very happy shopping and look forward to a great bond ahead.
Customs Clearance: Once the product reaches the buyer?s country, all customs clearance formalities and charges (if any) will be the buyer?s responsibility.Shipping Policy: The first two shipments will be provided free of charge.Third Shipment Charges: If a third shipment is required, the buyer must bear the shipping cost. Failure to do so will render the product non-refundable and non-payable.
